Resource Library

Welcome to the Veterans Covenant Healthcare Alliance (VCHA) resource library. Here you will find everything you need to know about becoming ‘Veteran Aware’.  


The guide to accreditation (containing relevant forms) and the supporting resource pack, are available below. The guide and pack are applicable to all types of Trusts.

VCHA guide to accreditation >

VCHA resource pack >

Additional resources (templates, examples, etc) are also available on the

NHS Futures platform.

Background information and reports

The following may be used to assist your understanding of the various Standards and the requirements to achieve ‘Veteran Aware’ accreditation. 

The Chavasse Report

Chavasse report covers

Inspired by the selfless heroism of Captain Noel Chavasse VC and Bar, a doctor who valued the care and wellbeing of his men above all else, and who gave his life rescuing and caring for others on the battlefields of World War I, Professor Tim Briggs’ Chavasse Report highlights areas where we can and should do more for those injured during and as a result of active service.

The Chavasse Report aims to ensure better and greater continuity of care for those people severely wounded in action or suffering debilitating musculoskeletal infirmity as a consequence of their military service. Not only does it highlight the problems around the management of musculoskeletal injuries, the most common cause of downgrading and discharge from the forces, but also suggests the solutions. It emphasises the need for a network of NHS hospitals to provide care for veterans and proposes setting up a number of NHS Veteran Rehabilitation units, linked to those within the military, to make sure of a seamless transition of care and shared learning between the Defence Medical Services and the NHS. This will improve care for all patients and provide a very much more consistent approach to rehabilitation.

Visit the Chavasse Report website: >


1. What is the benefit to the Trust?

By identifying members of the armed forces community and their families, a Trust/provider will be able to treat, and/or signpost patients to other appropriate services and to access social care packages.  Becoming ‘Veteran Aware’ means you will be continuing to raise standards for all patients.

2. Why should we become Accredited?

The Armed Forces community should enjoy the same standard of, and access to, healthcare as that received by any other UK citizen in the area they live.  Family members should retain their place on any NHS waiting list if they are moved around the UK due to the service person being posted. Veterans should receive priority treatment for a condition which relates to their service, subject to clinical need. Those injured in service will be cared for in a way that reflects the nation’s moral obligation to them, by healthcare professionals who have an understanding of the Armed Forces culture.

3. What's the time frame to complete Accreditation?

It should take no longer than six months, and can be achieved more quickly with the appropriate documentation.  Your VCHA Regional Lead works with you throughout the entire process.   

4. What is the cost to the Trust?

There is no additional cost to the Trust.  The VCHA ‘Veteran Aware” accreditation is fully funded by NHSE & I.  There are further opportunities for Accredited Trusts to access Armed Forces Covenant and NHS E&I funding for projects to support veterans’ care (see Helpful Links).

5. Is there any training available?

Yes, training is available.  A useful tool is the NHS Healthcare for the Armed Forces e-Learning. This programme is available to all NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-Learning via ESR means that your completed work will transfer throughout your NHS career.  Details may be found here (scroll down to How to Access). It is also in our Helpful Links section under Staff Training.

6. Are F&C and Merchant Navy veterans included in the Armed Forces Covenant?

Yes, Foreign and Commonwealth veterans who ordinarily reside in the UK, and their families, as well as Merchant Navy veterans who served on Named Operations, are covered by the Covenant.