Welcome to the Veterans Covenant Healthcare Alliance (VCHA) resource library. Here you will find everything you need to know about becoming ‘Veteran Aware’. Simply click on the links in the sections below or use the search facility (in the navigation bar) to find what you need.
- Select the appropriate Manifesto guide.
- Healthcare providers will be required to submit all evidence for accreditation using the form found in Appendix 3 of each document.
- Each guide has helpful links and case studies.
Background information and reports
The following may be used to assist your understanding of the various Standards and the requirements to achieve ‘Veteran Aware’ accreditation.
The following are examples of policies and literature that may be used and adapted to meet the various Manifesto standards.
The Chavasse Report
Inspired by the selfless heroism of Captain Noel Chavasse VC and Bar, a doctor who valued the care and wellbeing of his men above all else, and who gave his life rescuing and caring for others on the battlefields of World War I, Professor Tim Briggs’ Chavasse Report highlights areas where we can and should do more for those injured during and as a result of active service.
The Chavasse Report aims to ensure better and greater continuity of care for those people severely wounded in action or suffering debilitating musculoskeletal infirmity as a consequence of their military service. Not only does it highlight the problems around the management of musculoskeletal injuries, the most common cause of downgrading and discharge from the forces, but also suggests the solutions. It emphasises the need for a network of NHS hospitals to provide care for veterans and proposes setting up a number of NHS Veteran Rehabilitation units, linked to those within the military, to make sure of a seamless transition of care and shared learning between the Defence Medical Services and the NHS. This will improve care for all patients and provide a very much more consistent approach to rehabilitation.
1. What is the benefit to the Trust?
By identify members of the armed forces community and their families, a Trust/provider will be able to treat, and/or signpost patients to other appropriate services and to access social care packages. Becoming ‘Veteran Aware’ means you will be continuing to raise standards for all patients.
2. Why should we become Accredited?
The whole nation has a MORAL OBLIGATION to the those who serve or have served, and to their families. They deserve our respect and support, and fair treatment. The NHS constitution says “All veterans are entitled to priority access to NHS care for conditions associated to service-related injuries subject to clinical need and no-one will face disadvantage from access appropriate health services”. The armed forces bill is shortly to be enshrined into law and will become a legal obligation and show that the trust has engaged with the armed forces community and meets the various NHSE & I commitments and policies.”
3. What's the time frame to complete Accreditation?
It should take no longer than six months, and can be achieved more quickly with the appropriate documentation. Your VCHA Regional Lead works with you throughout the entire process. All Trusts in England are expected to be accredited by the end of October 2022, if not sooner.
4. What is the cost to the Trust?
There is no additional cost to the Trust. The VCHA ‘Veteran Aware” accreditation is fully funded by NHSE & I. There are further opportunities for Accredited Trusts to access Armed Forces Covenant and NHS E&I funding for projects to support veterans’ care (see Helpful Links).
5. Is there any training available?
Yes, training is available. A useful tool is the NHS Healthcare for the Armed Forces e-Learning. This programme is available to all NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-Learning via ESR means that your completed work will transfer throughout your NHS career. Details may be found here (scroll down to How to Access). It is also in our Helpful Links section under Staff Training.