Veteran Aware Accreditation

Accreditation is available to NHS Acute, Ambulance, Community, and Mental Health providers in England.

The process is straightforward and your Regional Lead will support you every step of the way. You may find your organisation is already meeting some or all of the Standards.

The Process

1. Meet with Regional Lead and agree your VCHA Champion/Dyad.

2. Discuss the Standards required to become Accredited (depends on provider type).

3. Gather evidence – this website provides  guidance on what evidence you could share.

4. Provide all evidence on the application form and review with the Regional Lead (who will advise when it is ready to go forward).

5. Application is submitted to the VCHA Steering Group for approval.

6. Veteran Aware Accreditation is awarded.

7. Re-accreditation reviews are held after 12 months, and every three years.

8. Your Regional Lead works with you throughout the process.

There is no charge to providers. The VCHA is funded by NHS Improvement Armed Forces Commissioning to deliver Veteran Aware status for all NHS Trust providers in England.

We will work with you and your team to achieve this great accolade.

The process – from initial expression of interest to completion of application submission – should take no longer than six months. It can be quicker with the appropriate supporting evidence.

Manifesto Requirements

1. The Trust understands and is compliant with the Armed Forces Covenant

2. The Trust has a clearly designated Veterans’ Champion Dyad

3. The Trust supports the UK Armed Forces as an employer

4. The Trust has established links to appropriate nearby veteran services

5. Staff at the Trust are trained and educated in the needs of veterans

6. The Trust raises awareness of veterans

7. The Trust identifies veterans to ensure they receive appropriate care

8. The Trust will refer veterans to other services as appropriate.

Next Steps

Express an interest to your Regional Lead. 
Download the relevant Manifesto guide.
Review the supporting documents.
See examples of Accreditation evidence.

Supporting providers to become Veteran Aware

Regional support network

Shares good practice and discusses challenges. Veterans’ champions in different providers can contact each other for information and advice.

Linking to other services

The VCHA helps members establish links to other services provided for the Armed Forces community, including those provided by the NHS, charities, and the Ministry of Defence.

Education and training

The VCHA directs members to a variety of education and training resources for staff training.

Awareness

The VCHA can provide template leaflets, posters and other materials,  explaining that the Trust is ‘Veteran Aware’ and what this means for patients.

Accreditation and recognition

The Regional Leads support providers through the Accreditation (and
Re-accreditation) process to demonstrate they meet the ‘Veteran Aware’ Standards in the Manifesto.